What equipment is available in all Staterooms?

All staterooms are equipped with a mini bar, TV, Interactive TV (only on Musica and Fantasia class ships), safe hairdryer, air conditioning and telephone.

What is the difference between an internal and an External Stateroom?

External staterooms feature a porthole or a balcony, while internal ones do not.

What equipment is available in Inside Staterooms?

All staterooms are equipped with a mini bar, TV, ITV (only on Musica and Fantasia class ships), safe, hairdryer, air conditioning, telephone, shower.

What equipment is available in Ocean View Staterooms?

All ocean view staterooms are equipped with a mini bar, TV, ITV (only on Musica and Fantasia class ships), safe, hairdryer, air conditioning, telephone, shower and a porthole.

What equipment is available in Balcony Staterooms?

All balcony staterooms are equipped with a mini bar, TV / ITV (only on Musica and Fantasia class ships), safe, hairdryer, telephone, air conditioning, shower or bathtub, balcony.

Aurea Staterooms

All ocean view Aurea staterooms are equipped with a mini bar, TV, ITV (only on Musica and Fantasia class ships), safety box, hairdryer, air conditioning, telephone, shower or bathtub and a balcony or panoramic sealed window (on Fantasia class ships).

What equipment is available in Family Staterooms?

Family Stateerooms have two or more connecting staterooms each with its own bathroom and can accommodates up to 10 people.

You can choose between Superfamily Plus, Superfamily + Ocean view or Balcony, Superfamily, Family balcony and Family Ocean view staterooms. Available with the Fantastica Experience on: MSC Virtuosa, MSC Grandiosa, MSC Bellissima, MSC Meraviglia, MSC Seaview, MSC Seaside, MSC Preziosa, MSC Divina and MSC Opera.

What equipment is available in Yacht Club Accommodation?

Complete complimentary Mini Bars, Air conditioning, Interactive LCD television, Safe, Hairdryer, Telephone, Wifi Connection (for a fee), Lavish marble bathroom with shower and bath, Ergonomic Myform Memory mattresses, Exclusive Egyptian cotton bedding and bathrobes, Choice of Dorelan pillows, Exclusive goodnight chocolates by Venchi, and a 24 hours butler service.

Can telephone calls be made from my stateroom?

Yes, at no cost if the call is to other staterooms or to the ship’s facilities (i.e. shops, Guest Services, SPA). For outside calls, a fee will be charged on your on board account; rates and instructions are available on board.

There a safe deposit box in the staterooms?

Safe deposit boxes are available in all staterooms.

Are there staterooms for passengers with disabilities or reduced mobility?

Yes, all ships in the fleet contain a number of specially fitted staterooms. These staterooms should be requested at the time of booking.

Is stateroom service available?

Yes, stateroom service is available 24/24h, by calling 99 from the telephone in your stateroom (Reception-Guest Service).

Is there an on board laundry service?

Yes, there is an on board laundry service, available for a fee. A price list is provided in the stateroom, or by calling 99 from the telephone in your stateroom.

Electrical appliances & voltage onboard

Electricity on board all ships is supplied at a voltage of 110/220 V in the cabin. Guests may request electrical outlet adapters from the Information Office.

The only electrical appliances permitted in cabins are: electric shavers and hairdryers, battery chargers and computers.

Please note that heat-generating devices (like electric kettles, bottle warmers for babies, electric blankets etc.) are not allowed on board. All cabins come equipped with a hair dryer, and baby bottle warmers are available throughout the ship.

Can I get in-stateroom breakfast?

Yes, in-stateroom breakfast is served every morning (except on disembarkation day) from 7am to 10am. It is included in the Fantastica, Aurea and Yacht Club experiences, while it carries a fee of €/$3.50 for Bella. A doorknob menu is available in the stateroom. To order breakfast select the items required and leave the menu hanging on the doorknob outside the stateroom the night before.

What is a daily programme?

It is a detailed program which is delivered to the stateroom every evening for the following day. It includes important information about life on board, nautical peculiarities, timings of activities, dining, facilities, phone directory and more. It also contains full information on the activities and entertainment presented by the entertainment staff. 

Guests will also receive the Daily Specials, listing the special offers and promotions available the following day. Copies are also available at the Reception-Guest Service.

What facilities are available forfamilies with small children?

All ships feature a Mini Club for children from 3 to 6 year old; Juniors Club from 7 to 11; Young Club from 12 to 14;  and Teens Club from 15 to 17. Additionally, babies from 6 months to 3 years old can play at the Mini Club with their parents and follow the MSC Babytime program. Parents can leave babies between 1 and 3 with the youth staff at the Mini Club and enjoy the MSC Babycare playing activities. All children can be signed up to the Clubs at no cost.

Why do the staterooms have different prices?

The price of the staterooms depends on the different experiences (Bella, Fantastica, Aurea and Yacht Club) which include various services.

What will the temperature be like on board?

MSC ensures that the temperature inside our ships is pleasantly regulated taking into account the weather conditions. The temperature in your stateroom can be easily regulated using the thermostat.

What are the payment methods on board?

All on board purchases are made with the personal cruise card, eliminating the need to carry cash or credit cards. Cash deposits can be made or a credit card can be registered to the cruise card at any time during a cruise.

For more information on onboard payment methods click here.

Is there wi-fi in the stateroom?

Wi-Fi is available on board all of our ships (at a fee).