Due the continued Covid-19 crisis development in many of the countries where we operate, the restrictions imposed by various government and port authorities, and the safety measures we put in place since January, we are forced to adjust or cancel some of our itineraries.
These decisions reflect the situation as it continuously evolves. We are in contact with governments, health authorities and local authorities to monitor any news and we will keep adjusting our operations as often as required to protect the health of our guests and crew members. It’s worth noting however that as of today most of our fleet continues to operate as planned, and we have had no Covid-19 case on our ships.
Cruises in the Emirates
In the Emirates due to a limitation on passenger’s movement imposed by the local authorities we are cancelling the cruises of MSC Bellissima and MSC Lirica starting from March 14, including the Grand Voyages of MSC Bellissima on March 21 and that of MSC Lirica on April 18.
Cruises in the Mediterranean
In the Mediterranean due to the limitation of movements requested by the Italian government, embarkation disembarkation and transit are not possible at the moment. Consequently, we are adjusting the itineraries of MSC Grandiosa and we are cancelling the cruises of MSC Opera from March 10 to April 21.
Cruises from the USA
In the USA as of March 14 we are suspending cruises out of Miami for MSC Seaside, MSC Meraviglia and MSC Armonia. We will resume normal In the USA as of March 14 we are suspending cruises out of Miami for MSC Seaside, MSC Meraviglia and MSC Armonia. We will resume normal operations in Miami as of April 30in Miami as of April 30.
In the Antilles
In the Antilles due to the restrictions in Martinique we are cancelling the cruises of MSC Preziosa from March 14 to March 28. All these changes as well as smaller ones are summarized in the table below. Please note we may have to do further adjustments as the situation evolves.
Guests booked through MSC Cruises USA on a sailing from Miami to the Caribbean with a departure from March 14th through April 30th, will receive a Future Cruise Credit for 125% of the original cruise fare paid. The future cruise credit can be used on any sailing departing before December 31, 2021. Any applicable pre-paid items and government taxes will be refunded to the original form of payment. If you do not use the 125% future cruise credit by December 31, 2021, we will automatically provide you a full refund equal to the original amount paid.
For both programs as well as for other smaller changes, all details are available in the table For both programs as well as for other smaller changes, all details are available in the table here. Please note we may have to do further adjustments as the situation evolves. . Please note we may have to do further adjustments as the situation evolves.
For the cruises we are forced to cancel we will offer to our guests a voucher equal to the value of the cancelled cruise, to be used for any future sailing departing before the end of 2021 plus an on board credit of €100 per cabin for cancelled cruises up to 6 nights and €200 for cruises of 7 nights or longer. Solely for the cancellation of MSC Bellissima Grand Voyage Dubai-Yokohama, and MSC Lirica Grand Voyage Dubai-Venice, we will offer and on board credit of €400 per cabin. This credit is refundable, valid for any period of the year and can be combined with any existing promotion.
We at MSC Cruises are committed to deliver great holiday experiences to our guests, and we are sorry that current circumstances force us to change some of our plans and possibly disrupt some of your dreams. We look forward to sail with you in calmer waters very soon, always with the safety of our guests and crew as our top priority.