BOOK AND CRUISE WITH CONFIDENCEPutting the safety of our guests and crew first with MSC's leading protocol. MSC Cruises health and safety measures are subject to change and will adapt according to the evolution of the pandemic.
On board our ships you'll enjoy of our endless entertainment options and relax on our pools and restaurantes with total peace of mind. Also ashore, we're ready to take you to some of the best destinations around the world whether on with one of our organized excursions with qualified local tour guides, or on your own.
travel requirements by COUNTRY OF RESIDENCE
AND CRUISE destination
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BLUE RIBBON COVID EXPERT GROUPThe MSC Cruises Health & Safety Protocol has been developed together with Blue Ribbon Covid Expert Group, comprised by highly qualified and internationally respected experts in the fields of the health and safety.
We prepared a list of Frequent Asked Quesions (FAQ) to quickly get answers to you for the most common questions
- Are there any travel restrictions or travel requirements for the current cruise programme?
Due to the Covid-19 pandemic, there might be international travel restrictions depending on your cruise destination and your country of residence.
In addition, travel requirements might be different according to your cruise destination. Please select your destination below:
- What is the MSC Covid-19 Protection Plan?
The insurance should be in place to cover you and your family, from the confirmation of your booking until the end of the cruise, your cruise and flight or your Stay & Cruise package.
Click here for more details on insurance companies covering the above risk
For cruises in South America all Guests must have in place an insurance policy that specifically covers them against COVID-19-related risks.
- What if I am not compliant with MSC Health and Safety Protocol Requirements?
Our guests who have booked directly with MSC can use our form, those who have booked via travel agency are kindly invited to refer to their travel agent.
EMBARKATION / DISEMBARKATION
- What will happen if embarkation is denied to a guest for health reasons?
If a guest is then not considered fit to travel, they will be assisted in their next steps of a return home or will be potentially being treated in a local medical facility to ensure maximum support and care. All guests who have purchased COVID-19 insurance will be fully protected.
All guests who have purchased COVID-19 insurance will be fully protected.
- How will the check-in take place?
Before the cruise, MSC Cruises invites all guests to download for free the MSC for Me app to start booking additional services, to secure space and to ensure a seamless onboard experience.
ONBOARD MEDICAL SERVICES
- What happens if there is a suspected case of COVID-19 on board?
As part of our comprehensive and enhanced heath and safety protocol, we have a contingency response plan in place with all the relevant authorities in the ports where the ships will call.
MEASURES REQUIRED ON BOARD
- Wich measures are required on board?
The wearing of face masks is highly recommended. In certain circumstances this recommendation might be due to a mandatory requirement in accordance with applicable health authorities regulations of a country or port of call visited. When ashore, guests must also follow any local regulations regarding face mask usage. These protocols are subject to change.
THE ON BOARD EXPERIENCE
- Are all areas and services available as usual?
Yes, all the cruise facilities and services (buffet, restaurants, bars, pools, entertainment, kids clubs, Spa*, casino…) are available and fully operational. On board our ships you'll enjoy a unique holiday experience with total peace of mind.
Onboard services are subject to changes based on local regulations or other restrictions. The wearing of face masks is highly recommended. In certain circumstances this recommendation might be due to a mandatory requirement in accordance with applicable health authorities regulations of a country or port of call visited.
*Thermal Area experiences are by appointment only.
- Are there any restrictions to visit some ports?
Guests will be able to go ashore independently according to local requirements which are continually monitored and subject to change. Guests who are travelling with unvaccinated children are also able to go ashore independently. For the best ashore experience, we recommend all guests explore destinations with the comfort, convenience, and safety of an MSC Cruises Shore Excursion, bookable pre-cruise and on board.